Official Documents

Privacy Policy nako4d —
Protection of Your Personal Data

Nako4d is fully committed to protecting the personal information of every user. This policy transparently explains how we collect, use, store, and safeguard your data — with no confusing language.

Updated: 1 June 2026 Version 3.2 Bahasa Melayu PDPA Compliance

Nako4d Privacy Commitment

Six core principles that shape how nako4d manages your personal data

End-to-End Encryption

All data transmitted between your device and nako4d servers is protected by TLS 1.3 encryption — the latest security standard in the industry. No one can read your data in transit.

Secure Data Storage

Personal data is stored on servers protected by strict access controls. Only authorized personnel may access user data, and every access is logged for internal audit purposes.

Full Control Is Yours

You have the right to access, correct, and request deletion of your personal data at any time. nako4d respects these rights and processes such requests within 14 business days.

No Data Sales

Nako4d has never and will never sell users' personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.

Minimum Data Collection

We only collect data that is genuinely necessary to operate nako4d's services safely and efficiently. No data is collected excessively or for undisclosed purposes.

Legal Compliance

Nako4d's privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and relevant international standards. We continually update this policy to reflect changes in legislation.

Important Note: By registering for or using the nako4d platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1

Introduction

Nako4d ("we", "the platform", or "nako4d") respects the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we handle personal information collected through the nako4d.app website and the nako4d mobile app for Android and iOS.

We understand that trust is the foundation of our relationship with users. That is why we take a transparent and straightforward approach to explaining our privacy practices — without complex legal language or confusing statements. We want you to truly understand what happens with your data.

This policy applies to all nako4d users, including unregistered visitors, registered members, and any individual who interacts with our platform through any communication channel.

2

Personal Data We Collect

Nako4d collects two main categories of data: data you provide directly, and data collected automatically when you use the platform.

Data You Provide Directly

  • Account Information: Full name, date of birth, identification card number, email address, phone number, and residential address.
  • KYC Information: Identity verification documents such as a copy of your MyKad or passport, and proof of address such as a recent utility bill.
  • Financial Information: Bank account number, e-wallet account number, and deposit and withdrawal transaction history.
  • Communications: Records of conversations with the nako4d customer support team via live chat, email, or Telegram.

Automatically Collected Data

  • Technical Data: IP address, web browser type, operating system, device model, and language settings.
  • Usage Data: Pages visited, games played, session duration, and navigation patterns within the platform.
  • Location Data: General location based on IP address for geographic area verification and account security purposes.
  • Cookie Data: Information stored by cookies and similar tracking technologies to enhance the user experience.
Data Category Example Required?
Identity Name, date of birth, IC number Required
Contact Email, phone number Required
Finance Bank account number, e-wallet Required (for transactions)
Technical IP address, device type Automatic
Usage Game history, sessions Automatic
3

How We Use Your Data

Nako4d uses collected personal data solely for the following purposes. We do not use your data for any other purpose not stated here without obtaining additional consent from you:

  • Account Management: To create, verify, and manage your user account on the nako4d platform.
  • Transaction Processing: To process deposits, withdrawals, and any other financial transactions carried out through the platform.
  • Identity Verification (KYC): To meet legal compliance requirements related to customer identity verification and anti-money laundering (AML) obligations.
  • Customer Support: To respond to inquiries, resolve technical issues, and provide relevant support to users.
  • Security & Fraud Prevention: To detect and prevent unauthorized access, fraud, and activities that violate nako4d's terms of service.
  • Platform Improvement: To analyze usage patterns and improve overall platform performance, usability, and user experience.
  • Service Communications: To send account-related notifications, transaction updates, security alerts, and important service information.
  • Marketing (with consent): To send promotional information and special offers — only if you have given explicit consent to receive such communications.
4

Data Sharing with Third Parties

Nako4d does not sell users' personal data to any third party. However, in the course of operating the platform, we share limited data with the following categories of third parties — only to the extent necessary for the stated purposes:

  • Payment Service Providers: FPX, Touch 'n Go, GrabPay, DuitNow, and other payment providers receive the data necessary to process your financial transactions.
  • KYC Service Providers: Third-party identity verification partners that help us meet legal compliance requirements.
  • Game Providers: Licensed game providers that supply games on the nako4d platform receive only the minimum data required to operate the games.
  • Technical Infrastructure Services: Cloud computing and technical infrastructure service providers required to operate the platform.
  • Legal Authorities: Law enforcement agencies or legitimate regulatory bodies when required to do so by law.

All third parties with whom we share data are subject to strict data protection agreements and are required to handle nako4d user data in accordance with privacy standards no less stringent than our own.

5

Data Security

Nako4d implements multiple layers of technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Transmission Encryption: All communications between users and nako4d servers are protected by TLS 1.3 encryption.
  • Storage Encryption: Sensitive data is stored in encrypted form using industry-recognized encryption algorithms.
  • Access Control: Access to user data is restricted to authorized personnel only, based on the principle of least privilege.
  • Security Audit: Security systems are regularly assessed through penetration testing and audits by independent parties.
  • 24/7 Monitoring: A threat detection system operates around the clock to identify and respond to any suspicious activity.
  • Two-Factor Authentication: Users are encouraged to enable 2FA for an added layer of protection on their accounts.

While we do our best to protect your data, no security system can be guaranteed 100% secure. In the event of a data breach affecting users, nako4d will notify affected users within the timeframe required by applicable law.

6

Cookies & Tracking Technologies

Nako4d uses cookies and similar tracking technologies to enhance the functionality and user experience of the platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Preference Cookies: Stores user preferences such as language, display mode, and other settings for ease of use.
  • Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
  • Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorized access.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. The nako4d mobile app uses equivalent technologies for the same purposes.

7

User Rights

As a nako4d user, you have the following rights regarding your personal data. Requests to exercise any of these rights may be submitted to our privacy team and will be processed within 14 business days:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of inaccurate or incomplete data.

Right to Erasure

You may request deletion of your personal data, subject to any legal retention requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

8

Data Storage & Deletion

Nako4d retains your personal data for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active Account Data: Retained for as long as your account remains active on the nako4d platform.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with financial law and AML compliance requirements.
  • KYC Data: Retained for 5 years after account closure in accordance with legal compliance requirements.
  • Log & Technical Data: Retained for 12 months for security and technical troubleshooting purposes.
  • Support Communication Records: Retained for 3 years for quality control and dispute resolution purposes.

When data is no longer needed and there is no legal obligation to retain it, nako4d will securely delete or anonymize that data using industry-standard methods.

Submitting an account deletion request does not mean all your data is deleted immediately. Certain data may need to be retained for a period required by law even after the account is closed.

9

Amendments to the Privacy Policy

Nako4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or new platform features. When material amendments are made:

  • The "Last Updated" date at the top of this page will be changed.
  • Users will be notified via in-platform notifications or email for significant amendments.
  • For material amendments, we will request re-confirmation from users before the changes take effect.

We encourage you to review this page regularly. Continued use of the platform after any amendments take effect will be considered acceptance of the revised policy.

10

Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact the nako4d Data Protection Officer through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the nako4d app or website
  • Response Time: We are committed to responding to all privacy inquiries within 14 business days

For more information on how we use the platform as a whole, please refer to Terms and Conditions us. For information on responsible gaming and protection of vulnerable users, visit Responsible Gaming.

nako4d takes every privacy-related request and complaint seriously. We are committed to resolving each issue in a fair, transparent, and timely manner.

Your Data Is Safe at nako4d

Create a free account and enjoy an entertainment platform that puts your safety and privacy first at every step.

Bahasa Melayu